At Austral Expedition, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you interact with our website or services.

By using our website or submitting information through our forms, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to operate our website and provide our services.

Personal Information

When you request information, contact us, or participate in an expedition, we may collect personal details such as:

• Name

• Email address

• Country of residence

• Phone number (if provided)

Any information you choose to share in your message

Technical Information

When you browse our website, we may automatically collect limited technical data, such as:

• IP address

• Browser type

• Device and operating system

• Pages visited and interaction data

This information is used solely for website functionality, analytics, and security.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries and requests. Including providing details about expeditions, availability, and next steps.

• To deliver our services. Including organizing expeditions, coordinating logistics, and communicating relevant information.

• To improve our website and experience. By understanding how users interact with our content and identifying areas for improvement.

• To communicate with you. Regarding your request, updates related to an expedition, or important operational information.

We do not sell your personal information or use it for unsolicited mass marketing.

3. Marketing Communications

We may contact you with information related to Austral Expedition only if:

• You have requested information, or

• You have explicitly consented to receive updates

You can opt out of any non-essential communication at any time by following the unsubscribe instructions or contacting us directly.

4. Sharing of Information

We only share personal information when necessary and in a limited manner:

• Service providers. Trusted third-party providers who assist with website hosting, analytics, payment processing, or expedition-related logistics.

• Expedition partners. Such as accommodation providers or motorcycle rental partners, only when required to deliver the service you requested.

• Legal obligations. When required by law or to protect our rights, safety, or property.

All partners are expected to handle your data responsibly and in accordance with applicable privacy standards.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission or storage system is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your data

• Withdraw consent for certain uses

To exercise these rights, please contact us using the details below.

7. Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality and understand usage patterns. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, you can contact us at:

Email: contacto@australexpedition.com

Last Updated: January 2026