Terms & conditions

These Terms and Conditions (“Terms”) govern your use of the Austral Expedition website and related services. By accessing our website or requesting information through our forms, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.

1. Services

Austral Expedition designs and operates curated motorcycle expeditions. Through our website, users can request information, initiate contact, and participate in an expedition selection process.

Austral Expedition is not a mass travel booking platform. Participation in an expedition is subject to availability, rider suitability, and confirmation by our team.

Certain services related to an expedition (such as accommodation, motorcycle rentals, or transportation) may be provided by trusted third-party partners.

2. Eligibility and Rider Responsibility

By participating in an Austral Expedition tour, you confirm that:

  • You meet the minimum experience requirements communicated for the expedition

  • You hold a valid motorcycle license applicable to the destination

  • You are physically and medically fit to participate in off-road motorcycle riding

Austral Expedition reserves the right to decline participation if safety, experience level, or operational considerations require it.

3. Requests, Bookings, and Payments

Submitting a request for information does not constitute a booking.

Bookings are only confirmed once:

  • Availability is confirmed

  • Terms specific to the expedition are accepted

  • Payment terms are agreed upon and fulfilled

Payment schedules, methods, and conditions will be communicated during the booking process. All payments must be completed according to the agreed terms to secure participation.

4. Cancellations and Refunds

Cancellation and refund policies vary depending on the expedition and involved service providers.

Specific cancellation terms will be communicated prior to booking confirmation. By confirming a booking, you acknowledge and accept the applicable cancellation and refund conditions.

Austral Expedition is not responsible for refunds affected by third-party provider policies, force majeure events, or circumstances beyond our control.

5. Third-Party Services

Austral Expedition may act as an intermediary between participants and third-party providers, including but not limited to:

  • Motorcycle rental companies

  • Accommodation providers

  • Transport or logistics partners

While we carefully select our partners, Austral Expedition is not responsible for the independent actions, omissions, or services provided by third parties.

6. User Conduct

You agree to use our website and services in a lawful and respectful manner. You may not:

  • Use the website for unlawful, misleading, or fraudulent purposes

  • Interfere with the website’s operation or security

  • Submit false or misleading information

Austral Expedition reserves the right to restrict access to users who violate these Terms.

7. Intellectual Property

All content on the Austral Expedition website, including text, images, logos, graphics, and brand elements, is the property of Austral Expedition or its licensors and is protected by applicable intellectual property laws.

No content may be reproduced, distributed, or used without prior written consent.

8. Assumption of Risk

Motorcycle expeditions involve inherent risks, including but not limited to road conditions, weather, terrain, mechanical issues, and physical injury.

By participating in an expedition, you acknowledge these risks and agree to assume full responsibility for your participation.

9. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis. Austral Expedition makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of website content or services.

10. Limitation of Liability

To the maximum extent permitted by law, Austral Expedition shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use of the website

  • Participation in an expedition

  • Acts or omissions of third-party providers

Total liability, if any, shall be limited to the amount paid directly to Austral Expedition for the relevant service.

11. Indemnification

You agree to indemnify and hold harmless Austral Expedition, its directors, employees, and partners from any claims, damages, losses, or expenses arising from:

  • Your use of the website

  • Your participation in an expedition

  • Your violation of these Terms

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Chile.

Any dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Chile

13. Changes to These Terms

Austral Expedition reserves the right to update or modify these Terms at any time. Any changes will be effective upon posting on this page.

Continued use of the website constitutes acceptance of the updated Terms.

14. Contact

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: contacto@australexpedition.com

Last Updated: January 2026